How am I protected when renting on WhyRent?
Last updated: January 2026
We take safety seriously at WhyRent. Here's how we protect you:
Identity Verification
All users must verify their identity before they can rent or list items. This ensures you're dealing with real, verified students.
Secure Payments
All payments go through Stripe, a trusted payment processor. Your card details are never stored on our servers.
Pickup & Return Confirmations
Both parties must confirm pickup and return in the app. This creates a clear record of when items changed hands.
Dispute Resolution
If something goes wrong, our support team can help mediate and resolve issues fairly.
Reviews & Ratings
After each rental, both parties can leave reviews. This helps the community identify trustworthy users.
Was this article helpful?